"Caversta"
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Terms

 

Standard Terms and Conditions 2005

Telephone reservations will be held as provisional reservations for a short period only, and must be confirmed by post immediately.  Reservations are considered confirmed only on receipt of the reservation form and deposit. All bookings require a £50 deposit (non-returnable upon cancellation) per week booked to secure the booking. The deposit is totally separate from the rental fee.  It will be returned less any damages and excess cleaning no more than four weeks after departure.  The total booking fee to be paid not less than 1 month prior to arrival. Bookings made within 1 month of arrival date to be paid in full.

CANCELLATION: Should you have to cancel, you must advise us in writing immediately. The deposit paid is not refundable, and is forfeit. Due effort will be made to re-let the property. If a suitable tenant cannot be found, then all rent paid is forfeit. If it is re-let, the amount of any rent paid will be refunded less any expenses incurred. Failure to pay the rent in full by the due date is treated as a cancellation.

PERIOD OF LET: This will normally be on a weekly basis, from Saturday to Saturday. Tenancies begin at 4 p.m. on day of arrival, and end at 10 a.m. on day of departure. Failure to depart by 10am (unless by prior arrangement) will result in loss of full deposit.

THE TENANCY: The contract effected on receipt of confirmation of booking confers on the tenant the right to occupy the house for the period agreed for holiday purposes only. The number of persons occupying the house must not exceed the number for which the accomodation has been reserved. We reserve the right to levy an extra charge in the case of a larger number of persons than approved using the accomodation, or may terminate the rental period because of unreasonable behaviour or damage to the property.

SHORTCOMINGS AND DEFECTS: Please advise us immediately of any shortcomings in the house. We cannot accept subsequent claims for shortcomings not so notified. The Tenants must notify us immediately of any damage or defects detected during their stay. Failure to do so may result in the Tenants being made liable for any damages or defects. Tenants may be billed for any damaged or missing items.

UNDER 18's: Bookings will not be accepted from persons under the age of 18.  We reserve the right to refuse bookings solely at our discretion.

PETS:   No pets are allowed.  We are sorry that we are unable to have pets in the property but many people are allergic to animals and we want to make sure that as many people as possible can enjoy a pet-allergy free environment.
 
NUMBER OF PERSONS:  The number of persons using the holiday property is not to exceed 6, unless prior agreement has been reached.  The holidaymaker shall not part with possession of the property or sub-let it.

CHILDREN AND BABIES:   We may be able to supply a travel cot and highchair by prior arrangement. Parents and guardians are wholly responsible for themselves and their children occupying the holiday home.
 

MAKE UP OF PARTIES:  We do not take bookings from “hen” or “stag” parties.

 

SMOKING.: NO smoking is allowed in the house.  If you smoke outside the house please extinguish all cigarettes and dispose of them carefully. 

LINEN:   The house is furnished for 6 people. One king size duvet and four single duvets are provided along with duvet covers and sheets.  Some blankets are available.  NO TOWELS ARE PROVIDED.

ELECTRICITY AND HEATING:  There is no additional charge for electricity and heating.
 
REFUSE COLLECTION: Refuse collection day is Monday morning. It is the the responsibility of the Tenant occupying the house on a the night before refuse day to ensure that the wheelie bin is placed in the wooden "corral" at the entrance to the houses. Failure to do so will result in loss of full deposit.

ITEMS LEFT BEHIND: Items left behind are kept for four weeks, after which they are disposed of at our discretion. There is a minimum post and packing charge of £10 for items returned.

INSURANCE:   We strongly advise you take out holiday insurance to cover yourself for all eventualities.

SECURITY:  We cannot guarantee the security of your vehicles or personal possessions. We cannot be held liable for loss or damage thereto, from any cause whatsoever.

ACCESS:  The home owner or service person shall be allowed access to the property at any reasonable time during your stay if necessary.

 CARE OF PROPERTY:  A condition of acceptance of any booking is that the holidaymaker will take good care of the house and its contents.  Holidaymakers will be liable for breakages caused during their occupation, and will be expected to leave the house (particularly kitchen utensils and appliances) clean and tidy.  Extra cleaning will be charged for.

 LIABILITY:  The owner accepts no liability for the safety of occupants. Occupants of the holiday home are fully responsible for their own safety and that of any dependants. The owner cannot accept any liability for accidents that may occur.
 
COMPLAINTS:  Responsibility lies wholly with the holiday maker with regard to information gathering of the property and its internal fixtures and fittings prior to booking commencement. No responsibility for inadequate research of property details will be accepted by the property owner and personal taste cannot be taken into account subsequent to the holiday let.
 

"Caversta" ~ Aviemore ~ Highlands of Scotland